Frequently Asked Questions

Find quick answers to the most common questions about Encryptio. Il nostro team ha raccolto tutto quello che devi sapere per utilizzare al meglio il servizio.

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Military-grade AES-256 encryption

Encryptio uses AES-256 encryption, the same standard used by banks, governments, and military organizations. Your passwords are encrypted directly on your device using a Zero-Knowledge.

The security process:
1
Key Generation

A unique and unrepeatable encryption key is generated.

2
Local Encryption

Data is encrypted on your device before transmission.

3
Secure Transmission

Data travels protected by HTTPS with Perfect Forward Secrecy.

4
Secure Storage

Only encrypted data is stored on our servers.

Even we cannot see your passwords. Only you hold the decryption key (Zero-Knowledge architecture).

For security reasons, we do not store your master password. However, we have several recovery options.
Available recovery options:
Reset via Email

Use the "Forgot password" function to receive a secure reset link.

  • Link valid for 24 hours
  • Single use only
  • TLS encryption for transmission
Two-Factor Authentication

If you have enabled 2FA, you can use backup codes to log in.

  • Codes generated during 2FA setup
  • Access guaranteed even without the main device
Prevention tips:
  • Use a memorable but secure password
  • Enable two-factor authentication
  • Keep backup codes in a safe place
  • Log in regularly so you don't forget

Encryptio is fully web-based and works on any device with a modern browser. Your data syncs automatically across all devices.

Desktop
  • Windows 10+
  • macOS 10.14+
  • Linux (Ubuntu, Fedora, ecc.)
Tablet
  • iPad (iOS 12+)
  • Android tablet (8.0+)
  • Windows tablet
Smartphone
  • iPhone (iOS 12+)
  • Android (8.0+)
  • Optimized responsive design
Supported browsers:
  • Chrome 80+
  • Firefox 75+
  • Safari 13+
  • Edge 80+
  • Opera 67+
  • Modern mobile browsers
Changes are saved instantly and synced across all your devices in real time.

Enterprise-grade generator with cryptographic randomization

Our generator uses secure cryptographic randomization algorithms (CSPRNG) to create unique and unpredictable passwords. Each generated password is statistically unique.

Guaranteed Security

A 16-character password would require millions of years to be cracked.

Customization

Full control over length and included character types.

Strength Analysis

Real-time password security assessment.

Local Generation

Passwords are created directly in your browser.

Crack time comparison:
Length Characters Crack time Level
8 Letters only A few hours Weak
12 Letters + numbers Several years Medium
16 Full Millions of years Strong
The generator is available for free even without registration from the homepage.

Absolutely yes! Your data belongs to you. Encryptio offers full data portability in compliance with GDPR rights.

Available export formats:
JSON

Structured format, ideal for importing into other services

CSV

Compatible with Excel, Spreadsheets, and databases

How to export your data:
  1. Log in to your Encryptio account
  2. Go to Profile → Data Management
  3. Select export format
  4. Confirm with master password
  5. Secure file download
Exported files contain unencrypted passwords. Keep them in a safe place, delete files after use, and use secure connections for downloading.
Exporting is your fundamental right (GDPR compliance). You can request your data at any time without providing reasons.

Fully GDPR compliant (EU Regulation 2016/679)

Encryptio respects all GDPR principles and guarantees you full control over your personal data. Privacy is at the heart of our architecture.

Your GDPR rights in Encryptio:
Right of Access

View all your personal data at any time

Right to Rectification

Modify or correct your data when needed

Right to Erasure

Permanently delete your account and all data

Data Portability

Export your data in standard formats

Privacy principles implemented:
  • Data minimization: We only collect strictly necessary data
  • Privacy by Design: Protection is built into the architecture
  • Transparency: Clear information on data collection and use
  • Consent: Granular control over permissions
  • Security: End-to-end encryption for all data
Our processes are regularly audited to ensure continued compliance with European data protection standards.

Free Account
  • Up to 5 passwords saved
  • Unlimited password generator
  • Multi-device sync
  • AES-256 Encryption
  • Email support
Premium Account
  • Unlimited passwords
  • Two-factor authentication
  • Secure password sharing
  • Automatic backup
  • Priority support
You can upgrade to Premium at any time from the dashboard. All your data will be retained.

European infrastructure with maximum security

Your data is stored in certified data centers in Europe, compliant with the strictest security and privacy regulations.

Infrastructure details:
Location

Servers in Germany and the Netherlands (EU)

Certifications

ISO 27001, SOC 2 Type II, GDPR

Redundancy

Daily automatic backups

Uptime

99.9% guaranteed with SLA

Security layers:
  1. End-to-end encryption: Data is encrypted before leaving your device
  2. Encryption at rest: Even on servers, data remains encrypted
  3. Zero-knowledge access: Not even we can see your passwords
  4. 24/7 monitoring: Active intrusion detection systems
  5. Regular audits: Quarterly external security checks
Even in the event of a server breach, your data remains completely inaccessible thanks to end-to-end encryption.

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