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Our team of security experts is here to help you. You will receive a response within 24 business hours.

Quick FAQ

Find immediate answers to the most common questions

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Security Report

View our enterprise security standards

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Secure Communication

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Secure Form
Before you contact us

We reply within 24 working hours (Mon-Fri 9am-6pm CET). For security issues within 4 hours, for critical bugs within 2 hours.

In the Support menu you will find the User manual and FAQ. For technical or security questions check the FAQ section first. User Manual Frequently Asked Questions

From your Account area go to Subscription: there you can manage or cancel the plan. Cancellation is immediate; your data stays safe.

Send a Secure Message

Protected communication • Guaranteed response • Privacy assured

Secure Communication: This form uses CSRF protection, server-side validation and rate limiting toprotect your privacy.
The more details you provide, the faster we can help you. For security reasons, never include passwords or sensitive information.
Your data will be used exclusively to respond to your request and will beprotected according to GDPR standards

Guaranteed Response Times

General support: within 24 hours
Security issues: within 4 hours
Critical bugs: within 2 hours
Hours: Mon-Fri 9:00-18:00 CET
Privacy and Security Guarantees
Zero data sharing with third parties
TLS Encryption for all communications
Rate limiting against automated attacks
GDPR Compliance and deletion on request
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